Lou Kiwanuka is the owner and founder of The Shaper Group, focused on delivering exceptional people and events in the Exhibition and Conference sector through The Ops Nest, OpsShaper, Ops Foundation and EventShaper. With over 25 years in the industry as an Organiser, Show Owner, Contractor and Venue Manager, Lou has overseen some of the largest and most technically challenging events in the industry.
Always wanting to ensure her team and company are at the heart of industry discussions and developments, coupled with her broad knowledge and experience, led Lou to become Chair of ESSA – The Event Supplier and Services Association. Her role within ESSA has allowed Lou to become increasing involved in driving efficiencies and change, in order to create a more dynamic but calmer, safer and more sustainable working environment within the Events Industry. Most recently, Lou has become a founding fellow of The Institute of Event Management which is working to create professional standards in sustainable Event Management.